Yes, everything you buy from Chinavasion has a guarantee of quality
and will exactly match the description on the website product page.
Factories that supply Chinavasion are strictly evaluated by us, and we
provide you an even better reassurance of consi...
Can Chinavasion offer a warranty on products bought from our
resellers?
* I didn't buy my device from Chinavasion, but you sell it. Can you
offer me the warranty?
* I bought my Chinavasion device from an eBay seller, but now it is
faulty, what can I...
I am a dropship seller - what do I do if my customer has a problem
with a Chinavasion product that I sold to him?
How do product returns and product support work if I am drop-shipper?
All our products are covered by a 3 month warranty, for return and
rep...
THIS IS HOW WE DEAL WITH EBAY/ DROPSHIP RETURNS ISSUES:
All Chinavasion products carry at least a 3 month warranty,
guaranteed by our company, in addition to any factory guarantees.
Chinavasion as wholesaler only offers warranty to you the ebay
resell...
We do not offer warranty for products not bought from Chinavasion.
The user voids the warranty if s/he flashes the firmware of a device,
opens the body in an attempt to fix, or otherwise uses the device in a
way that is not considered normal usage.
The ...
I am a dropshipper / reseller. How do I request spare parts and accessories?
Can I get spare parts or accessories from Chinavasion?
How do dropshippers get spares or accessories?
Do Chinavasion supply extra spares and accessories?
Chinavas...
\"MY PRODUCT'S CABLE / EARPHONES / STYLUS / POWER ADAPTER / ANY
NON-MAIN ITEM IS BROKEN\"
The accessories that come with your product are not covered by the
same warranty that applies to the main product. This means that if the
device arrives faulty...
"I Received My Item But It Got Broken During Delivery"
Rarely, rough handling by the courier can lead to physical damage to your
goods, e.g. broken screen.
If this has happened, please follow these steps:
If possible, raise a complaint d...
"I broke the product by accident!"
Your Chinavasion gadgets are so well-loved, you use them all the time and
take them everywhere.... sooner or later, sod's law will strike and you'll drop
that PMP in the toilet, your toddler throws up on you...
 "I Bought Something From Chinavasion, But You Delivered Me Something Else"
If Chinavasion sent you the wrong item...
If Chinavasion sent you the right item, but its specification /
functions are different to what they should be...
...
"I Just Received My New Gadget And It Doesn't Power On"
If your newly received item doesn't switch on, follow these steps:
Check the product manual.
Charge the product fully and try again.
Give the product to your local technician a...
"MY GADGET DOESN'T CHARGE ANY MORE"... THE BATTERY ISSUE
We all know it from our cell phones... batteries can be a headache.
Some batteries are great and seemingly last forever. Other batteries
of exactly the same type start to run out quicker, and do...
Chinavasion undertakes the strictest Quality Control of any China
supplier you could find.
Our factories have their own quality control processes, but we don't
only take their word for it! When products come into the Chinavasion
warehouse we have a team...
"MY PRODUCT HAS A PROBLEM! WHAT CAN I DO?"
Chinavasion undertakes the strictest Quality Control of any China
supplier you could find.
Our factories have their own quality control processes, but we don't
only take their word for it! When products come ...
GUARANTEE ON PROJECTOR LAMP BULBS
We can offer a 1 MONTH GUARANTEE on the bulbs shipped with
Chinavasion Wholesale Projectors.
This shorter guarantee period is because the lifetime of the bulb
depends on the user's usage and treatment of the devi...
All Chinavasion RC TOYS
[HTTP://WWW.CHINAVASION.COM/INDEX.PHP/CNAME/RC-TOYS/] are quality
controlled. In the rare event of a product not working, please note
our general warranty provisions
[http://support.chinavasion.com/index.php?_m=knowledgebase&_a=vie...
Warranty and RMA Process FAQ
FAQ 1: What is the Standard RMA Process
Please click here to learn about Chinavasion RMA process.
FAQ 2: Who pays for what in the return process?
You pay to send the product back to China for testing....
If any product is faulty, you are protected under the Chinavasion Warranty.
Assuming the product is still in warranty and was not physically damaged, you can return it to Chinavasion and we will repair it, or give you an equivalent replacement product
...
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