The Chinavasion checkout shipping fee is only a basic one that is
calculated according to the country of destination and does not
include extra charges that the express company may apply for things
such as remote area fee, elevated risk fee etc.
Can I pay COD - cash on delivery?
No. Sorry. We can only accept payment in advance. You can use one of our secured payment methods to pay for your Chinavasion order. For detailed explanation about payment options, please see: http://support.chinavasion....
"What if the product does not arrive?"
We guarantee your products will arrive safely in your destination
In the unlikely event your package is lost, we will re-send the goods
or give you a full refund.
Chinavasion Prefers Shipping To Physical Addresses
Can you ship to a PO Box?
Can you ship to a APO address?
Can you ship to a FPO address?
We highly recommend you provide a physical address for the delivery.
If you really...
What Countries Does Chinavasion Deliver To?
We can deliver orders to any country except addresses in Mainland China.
Goods are sent from China by courier, and delivered to your door (home or company address).
Wherever you are in the world, you ca...
"Can you show me how you calculate shipping?"
"I am an online seller - please send me your shipping tables"
"Why don't you just publish your shipping rates calculation on your website?"
"Why isn't the postage/delivery cost displayed alongside the cost ...
"How The Heck Do I Use This Product?"
"It's Supposed To Have A Manual, Right?"
All Chinavasion products are supposed to ship with a manual but...
...sometimes the manual just isn't very good, and you need more help
with the pr...
"I Bought This From Chinavasion But An Accessory Is Missing"
Missing / wrong earphones, battery, cable?
First, check the product's description again on Chinavasion.com to make sure
it is supposed to have what you think it should.
"I Bought This From Chinavasion But It Hasn't Got The Right Drivers"
All Chinavasion products are supposed to have drivers exactly as described in the product description.
"Driver" usually means a Windows 98 and XP (increasingly)...
"My Order Can't Be Delivered - There Is A Customs Problem"
Usually, when you import goods from Chinavasion, the packet will be inspected
by your local Customs.
There's usually no reason to worry because:
Chinavasion provides all the nece...
"I Received My Packet, But Not Everything I Ordered Is Included"
Is something missing from your order? Please follow these steps:
Unpack all the products because sometimes our packing staff save space
by putting smaller items inside the ...
"My Product Arrived But An Important Part Is Missing"
If some key part of your product is missing on delivery, here is how we can
solve the problem:
Contact us first,
with your order number and the product code, and we will help clarif...
NON-ENGLISH DELIVERY ADDRESS NOW ACCEPTED FOR EMS AND AIRMAIL
Chinavasion continues to simplify the process for its importers.
Effective immediately, non-English delivery address information for
EMS and Airmail (Hong Kong Post) shipments wil...
Can couriers deliver to remote areas? Yes, wherever you are, we will be able to deliver the products to you. UPS, FedEx or DHL might in some cases apply a "remote area charge". This is very rare but can happen when your delivery address is too...
Terms and Conditions you should know relating to deliveries:
Before you read the small print: Importing is a breeze in most
countries! You may have to pay your own country's VAT (i.e. Sales Tax)
and sometimes variable Import Duty when...