All Chinavasion RC Toys are quality controlled. In the rare event of a product not working, please note our general warranty provisions and apply the following special provisions:
- RC Toys naturally come in for a lot of wear and tear from the moment you start using them. For this reason our 3 month warranty when applied to RC Toys is only intended to cover "dead on arrival" issues where the product for some reason does not work out of the box. Please check your products carefully on arrival.
- Product wear and tear, and breakage during use, is your responsibility and not covered by warranty. Please use these RC Toys responsibly and pay attention to safety. Chinavasion can't accept liability for any injury or damage caused by the product or your use of it.
- Chinavasion currently exclusively operates from our headquarters in Hong Kong and warehouse in Shenzhen,China. Since we are a wholesaler not a retailer, and we are shipping to you from China, we cannot practicably offer a level of after sales product support that you would get from a retail outlet. If the product breaks while you are using it, especially if this occurs some time after you received the item, Chinavasion reserves the right to judge that the reported fault is likely to be a breakage not a product fault. In any case, returning these low-priced, large-sized products to China will be almost as expensive as buying new stock. Resellers and dropship vendors are advised to provide after sales service directly to the end users.
- Batteries are covered by a more limited guarantee due to the technological impracticality of guaranteeing long-term battery life. Read the main terms and conditions provision about batteries here. This limitation applies to the batteries with RC Toys as well. In most cases the batteries are easily replaceable standard types such as AA or 9V. In the case of RC Helicopters, the vehicle has a special lightweight rechargeable battery built in. In such cases the battery warranty limitation also applies to this battery. Therefore if the vehicle's battery life gradually diminishes affecting the performance of the toy, we cannot accept returns after the battery warranty period. Please refer to our advice about prolonging battery life here.