"I Just Received My New Gadget And It Doesn't Power On"
If your newly received item doesn't switch on, follow these steps:
- Check the product manual.
- Charge the product fully and try again.
- Give the product to your local technician and see if they can get it to work.
- If you think it's definitely not working, contact Chinavasion with your order number and the product code.
- If it's apparently faulty, we'll give you instructions about how to send it back for further testing.
- If you think the product is broken due to physical damage during delivery, click here for advice.