"My Product Arrived But An Important Part Is Missing"
If some key part of your product is missing on delivery, here is how we can
solve the problem:
- Contact us first,
with your order number and the product code, and we will help clarify what
part is missing.
- If it is a major, expensive, integral part of the product we may need to
follow it up as a "lost/stolen in delivery" case -
click here for details.
- If the part is a small thing or an accessory we will probably be able to
help you by simply re-sending it.