All Chinavasion
RC Toys
are quality controlled. In the rare event of a product not working, please note
our
general warranty provisions and apply the following special provisions:
- RC Toys naturally come in for a lot of wear and tear from the moment you
start using them. For this reason our 12 month warranty when applied to RC
Toys is only intended to cover "dead on arrival" issues where the product
for some reason does not work out of the box. Please check your products
carefully on arrival.
- Product wear and tear, and breakage during use, is your responsibility
and not covered by warranty. Please use these RC Toys responsibly and pay
attention to safety. Chinavasion can't accept liability for any injury or
damage caused by the product or your use of it.
- Chinavasion currently exclusively operates from our headquarters in Hong
Kong and warehouse in Shenzhen,China. Since we are a wholesaler not a
retailer, and we are shipping to you from China, we cannot practicably offer
a level of after sales product support that you would get from a retail
outlet. If the product breaks while you are using it, especially if this
occurs some time after you received the item, Chinavasion reserves the right
to judge that the reported fault is likely to be a breakage not a product
fault. In any case, returning these low-priced, large-sized products to
China will be almost as expensive as buying new stock. Resellers and
dropship vendors are advised to provide after sales service directly to the
end users.
- Batteries are covered by a more limited guarantee due to the
technological impracticality of guaranteeing long-term battery life.
Read
the main terms and conditions provision about batteries here. This limitation applies to
the batteries with RC Toys as well. In most cases the batteries are easily
replaceable standard types such as AA or 9V. In the case of RC Helicopters,
the vehicle has a special lightweight rechargeable battery built in. In such
cases the battery warranty limitation also applies to this battery.
Therefore if the vehicle's battery life gradually diminishes affecting the
performance of the toy, we cannot accept returns after the battery warranty
period.
Please refer to our advice about prolonging battery life here.
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